box springs without a mattress? Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. I ultimately purchased the hybrid and it is fantastic! We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. Will definitely buy again if I need another! I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. No worries... the delivery guy got on the phone to the factory in Aspinwall and spoke to the owner. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! I am sleeping well with no back problems!!! Original Mattress Factory does not stand behind their crap product. Very unhappy with this company. They would come back in an hour. The salesman did not try to trap me or waste my time with promotions. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. I have been struggling with back pains since I got it delivered on May 18. Great customer service and very helpful. Seriously we love it. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. Embed review. store and were greeeted by Lawrence. 100% of surveyed customers recommend mattresses from Original Mattress Factory. Original Mattress Factory will provide you with the best advice so that you can spend a beautiful night. It a great place to buy a bed. After paying a sizeable amount of money for these two mattresses, we are going to take a loss and purchase new mattresses soon. Each person from this company that I interacted with through this experience was kind and patient with my questions. I love it. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. The buying experience was pleasant too, easy and painless. STAY AWAYâ¦. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. I suggest to anyone looking for a mattress please check them out they make the best. PS - watch as they argue with this post, as they have in below posts and with posters on the Better Business website. We will be back again!! They have gotten a box spring up a set of stairs that professional movers could not (they had to hoist it up to my roof deck using a rope), all without damaging anything. He inspected everything from the box springs to the mattress. I would seriously NOT recommend this company. It is higher in the center and lower on the edges so to be comfortable, you have to sleep in the middle of the bed. Great experience. * no negotiation; they are unyielding to the point of bad business practices. The warranty is a joke! They essentially just stole this money from us. Thank you OMF! While thereâs something to be said for being one of the first companies in the business, thereâs much more to be said for the quality of their mattresses, which weâll expound upon below in our Purple mattress review. Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. Thank you Chris. The Original Mattress Factory, Inc. manufactures and retails mattresses. If you don't like it you can bring it back. We bought the most expensive king, yet it started sagging in less than 2 months. Their reply? Premium-quality innerspring models with excellent support and durability. The reviews here are aggregated from other sources across the Internet and although we have tried only to find trustworthy reviews, the content and scores here may be subject to manipulation by agents acting on behalf of manufacturers and marketers. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. Share review. This is the easiest decision you will have to make when it comes to buying your next mattress. The Regency series is similar to the Classic line, but with more comfort layers on top and a higher profile. Everything was in stock and they threw it all in the van for me.It seems like the negative reviews are the fancier mattresses, maybe they don't do as well with those - but I prefer a less plush mattress and we're very happy with what we got.VERY low pressure sales, very happy with the mattresses. We got a memory foam mattress and have owned it for the past 3 months. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! My husband and I were referred to your store my by mother. This is why the TEMPUR ® Original Collection delivers the core benefits of outstanding comfort and support for those who prefer a mattress with a medium feel. Terrible quality. Never again! Great prices. It was exactly the same........ We then called and they said that there is nothing wrong with it. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. Pros:* They make their own mattresses, and they are reasonably clear about the different grades of their products. It has broken in a little but we have both actually had dreams about springs. They also have a custom line for those that are looking for something that is more specific for them. ", "Just outstanding from the sale to delivery. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. We'd recommend your company to others and pricing was good too. GREAT!!! The foam has completely broken down and it feels like you are sleeping in a unsupported hole. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. The store was super dismissive and rude. Good-quality innerspring models with adult-level support and durability. We are both very happy with our purchase. The Original Mattress Factory's customer service is top notch! The store âs Facebook page is a community where their friends can hang out and spend quality time. I don't know how that is possible but it is living up to its hybrid name. Sales people we met seemed like fishy used car sales people here in MN. ", "Good. Try us out for 120 nights & experience the best sleep of your life! Maybe they do, maybe they don't, does not matter. $50 extra. Original Mattress Factory was the most expensive but we thought they were honest folks who claimed to manufacture their own. The concept provides the community a product they need for a great value, and every purchase directly benefits the group. The kids still try to sneak into our room to sleep on it because it's so comfy. The Serenity Line is the all-foam line from the Original Mattress Factory. he was very polite, knowledgeable, and most important not pushy at all. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. We have had the bed for a month now. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! A plush but not quite Uncle Fester soft one. They didn't bring it back until a day after, however, which meant that the store considers it "used" and not returnable. When we asked what was done to it, no one could answer us. LOVE our Euro Top Mattress. I will never recommend anyone to purchase from you. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. The delivery was on time and the staff was very courteous and neat with the removal and clean up. Although the innerspring matrix is interconnected like the Classic and the Regency lines, the Orthopedic line comes with many more comfort layers above. Brought it back within 2 hours. Original Mattress Factory, as its name implies, only engages in the mattress business. Now new and improved with over 800 full sized pocket springs and even more luscious layers of our memory and cooling foams, the original hybrid guarantees 25 cm of cloud-like comfort. New Year, Bigger Savings: Save up to 30%! There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. The delivery men were amazing. Try it yourself and discover what it means to wake up feeling truly epic. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. The selected bed is exactly what I want. I was told to allow time for my body to adjust to a new mattress since I've slept on the same one for so long but no time was needed! In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. No bull. Four years in and it's as supportive and comfortable as the day they delivered it. The pros: Multiple firmness options for all-foam mattress varieties. We returned it during the trial period. Once the delivery driver leaves it is yours. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! Know this Original Mattress Factory, you've lost a lot more than just my own return business. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. The man acted like I was making it up. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. Like all things you read on the Internet, understand there is no better judge than yourself. The UKâs Most-Awarded Mattress. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. They don't stand behind the comfort either. Tested at the store nice and soft and "plush". Visit www.originalmattress.com to learn more. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. 800.588.5720. My husband and I felt old before our time every morning. Featuring the highest quality foams and made using the most advanced technologies, the Emma Original gives you the ⦠Are missing out on the products unhappy couple no solutions so other people donât get caught up in store... Before, and other related accessories this day that all mattresses have layers of comfort on... To me by a bed.I bought a split for a feather cover for it all... As promised lower back problems!!!!!!!!!!!. 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