You'll find them all here. Philips Hue support. Get beautiful accent lighting with these lights. This product is specifically designed and developed for domestic use in normal conditions and operation only. Singapore - English. - The defect is caused by connection to peripherals, additional equipment or accessories other than those recommended by Philips. Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. To the maximum extent permitted by applicable law, this policy states the entire liability of us in connection with defective or non-conforming products. - If the product does not function properly due to problems with access to, or connection with service providers, such as interruptions in the access networks (e.g. Hue lights. contract or tort) shall not exceed the original purchase price paid for the Product. Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. You means the purchaser or the original end-user of the Goods;. The lighting options have become more expanded with the help of this brand. Connect with Philips Hue. It is for my UK bought ones, anyway. LED light. If you offer your product for service in Singapore, but you purchased the product abroad, Philips will endeavor to have your product serviced against the warranty terms of the country where you purchased the product. Incredible shopping paradise! Lifetime up to 25,000 hours and 2 year warranty. Are you looking for support relating your Philips Hue products or Apps? Signify warrants that this device will be free from defects in material and workmanship and will operate for 2 years and 3 years for Energy Star certified products, unless a different period is stated in or on the packaging of the product, based on up to 3 hours average working time per day/7 days per week, when used as directed. The contact details can be found on: www.philips.com/lighting. Contact Philips. The Philips Warranty does not apply if: - The purchase documents have been altered in any way or made illegible. Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. replacement CO2 Cylinder). We are entitled, at our option, to replace the defect product covered by warranty with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product in the event that a same product is unavailable. Amazon Singapore. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. Others online seem to have had the same problem - the hue flashes, goes to a fixed color (orange in my case), and is then "lost" from the system. 488. Sie haben die Unterlagen zu Ihrem Philips Produkt verloren? Press room. Qoo10 - Philips Hue Search Results : Furniture & Deco,Small Appliances,Smart Tech Items now on sale at qoo10.sg. IMPORTANT – you are required to show valid proof of purchase (Invoice if required), which must identify dealer’s stamp, the location of purchase, date of purchase, product model and product serial number clearly. Philips lighting . Contact Philips. View. If the product is no longer within its warranty period, you can contact the nearest authorized Philips Service Centre directly. For consumers. Please read the, Selected products The lifetime mentioned on the packaging is an average only (in accordance with standards L70B50 and IEC60969 norms) and is based on an average of 3 burning hours per day. The warranty begins on the date of purchase and expires at the end of the period indicated in table 1. - If the defect is the result of excessive use outside the intended purpose, e.g. in the intended environment). For consumers. - Repaired or replaced Products will be covered by limited warranty for the balance of the original limited warranty period. Dear customer, Thank you for purchasing this Philips product, we highly appreciate your choice for the Philips brand and wish you lots of pleasure using your new purchased product. - The product has been damaged - including but not limited to damage by pets, lightning, abnormal voltage, water or fire, natural disaster or transport accident. - To third party applications used on- or with your products. Philips total liability for any damage or loss relating to or arising out of the purchase or use of the Product, regardless of the type or cause of such damage, loss or the form of characterization of the claim asserted (e.g. Use our troubleshooting tool to see if you can resolve any issues yourself or alternatively book your product in for a repair or exchange. When visiting Philips Consumer Care, please make sure to bring along the below: 1. Requires the Hue … All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Where a repair is not possible or not commercially viable, Philips may replace the product with a new or refurbished product of similar functionality. Contact Philips Singapore Due to a technical issue, you may receive the order confirmation email later than expected. 5. View all LED light bulbs. Philips Produkte entsprechen dem neuesten Stand der Technik und werden nach strengsten Qualitätsnormen gefertigt. Philips lighting is a global market leader with recognized expertise in the development, manufacturing & application of innovative (LED) lighting solutions. Compare, read reviews and order online. Other Philips products; Warranty and ... For consumers. All of Philips Personal Health products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Please try again later. - The product is being used for a commercial purpose. It is also one of the most stable wireless smart led system globally. Philips’ obligations under Clause 1 are limited to the repair and replacement of defective Product. A localized version is available for you. The Hue Bridge is an essential component to a personal Philips Hue smart lighting system. The warranty does not cover for the losses consequent in nature, including but not limited to loss of data or loss of business. Add a LIGHTSTRIP to your Philips Hue system to create an immersive experience under bars or cabinets and behind entertainment systems. Contact details for your lighting questions. - Product that has been damaged due to installation, repairs, alteration or modification by unauthorized service organizations or persons. The warranty does not cover losses consequent in nature, including but not limited to loss of data or loss of business. - The defect is caused by abuse or misuse of the product or by environmental conditions that do not conform to the recommended operations of the product. I can easily unsubscribe at any time! Warranty. This On-Site Repair service is offered to Products located and used in Singapore only and does not extend to any other country. Choose the right LED light. Site owner. In order to be entitled to make a valid claim under warranty, you must present to us (or our representative) on request an adequate receipt of your purchase and the defect product for analysis. Monday to Friday 09:00 am to 5:00 pm. • Philips Hue Light Bulb • Philips Hue White Ambiance • Philips Hue LightStrip • Philips Hue Go You can also contact our Consumer Care Team regarding the above products. Call us 8008523328 . 7. All rights reserved. - The product serial number or production date code as specified on the product. Activate your lights and favourite light scenes with the Hue Tap smart light switch. To obtain service within the warranty period please contact the consumer contact center via one of the contact methods indicated on this web site. - If the defect is caused by connecting peripherals, additional equipment or accessories other than those recommended in the user manual. If you encounter any difficulties while using your product, we recommend that you first consult the user manual or the information in the support section of this website, where (depending on the product type) you may find a downloadable user manual, frequently asked questions, instruction videos or a support forum. In the unlikely event of a failure of the product, Philips will arrange for your Philips product to be serviced, free-of-charge when you inform us of the defect within the warranty period, provided that the product was used in accordance with the user manual (e.g. More from us. The model number (also sometimes called model ID) and serial number or production week can be found in the battery compartment or on the back or bottom of the product. Newest products, latest trends and bestselling items from Singapore, Japan, Korea, US and all over the world at highly discounted price! From tips to light your home to the latest innovations for the road ahead, Philips has the right light for you. Get great deals on Lighting & Supplies Chat to Buy Philips (Philips GmbH, Röntgenstraße 22, 22335 Hamburg in Deutschland bzw. The smart lights, Hue Bridge, and smart controls will forever change the way you experience light. Suggestions. Smart Home. The Outdoor Lightstrip requires the Hue Bridge (sold separately) for the full Hue smart experience. If you offer your product for service in a country other than the country where you purchased the product, we will try to have your product serviced against the warranty terms of the country where you purchased the product. Thanks for subscribing to our newsletter! On Samsung SmartThings home screen, tap Philips Hue Bridge > tap More (3 vertical dots on the top right) > Edit > Delete device c. To re-add, tap + on the home screen > Add Device > Philips Hue d. - The product is defective due to wear of parts, which are consumable parts by their nature. In case you encounter any difficulties while installing or using your product, we recommend that you first read the operating instructions or the information in the support section of. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio, Video, Fax, Dictation product and Automotive Mobility accessories. - If the defect is caused by abuse of the product or by environmental conditions that are not in conformance with the user manual of the product. 6. Other Philips products; Warranty and legislation ; Where to buy; For professionals. The Philips Service and Repair page offers support and troubleshooting to ensure that you are getting the most from your product. Launch the Deco app, tap the Add icon at the upper right corner, choose Smart Devices-> Lights-> Hue Light (Philips). If you require service for products without production date or serial number on the product a valid proof-of-purchase is required. - If the model number, serial number or production date code on the product has been altered, removed or made illegible. View Entire Discussion (15 Comments) More posts from the Hue community. Light up your home with the Philips Hue Lightstrip Plus 1 m Extension Set. Contact Philips directly to see if they can swap it out under the warranty. Updated 07-07-2017 05:51:42 AM 24651. It is the brains of the operation, communicating with both your smart light bulbs and the Hue app to ensure that everything works together. The most most flexible light source imaginable, get creative and use it to set the mood in a room - highlighting architectural features with smooth, indirect light. Our remed ies under warranty will not extend or renew the original applicable warranty period. The warranty period for the Product extends to two (2) years for Personal Health products from the date of purchase of the Product, as documented by valid proof of purchase. non-stop use in a commercial environment. Philips Hue support. If a repair is not possible or is deemed uneconomical, Philips may agree to replace the product. (De)mounting and/or (de)installation, and labor costs are excluded from warranty, as well as broken materials, batteries and replaceable bulbs. 1. - The model- and/or serial number on the product has been altered, removed or made illegible. When products are a Friend of Hue, they simply work together for you in your home. Philips Hue is not just a smart bulb, it's a smart lighting system. Suggestions. If you do not receive it within 48 hours, please contact us. ... Philips Warranty: 6 months. 5. Philips will retain defective parts, modules or equipment. 2. Warranty policy for Philips TV, Monitors, Phones, Projectors, Audio-, Video-, Fax-, Dictation product, Automotive Mobility accessories, water care and Lamps View information Philips products are designed and manufactured to the highest standards and deliver … We are entitled, at our option, to replace the defective product covered by warranty, with a product that has minor deviations in design and/or specifications which do not affect the functionality of the product. The Philips warranty applies on condition that the product has been handled properly for its intended use and in accordance with the operating instructions. Email us. If any defect due to faulty materials and/or workmanship occurs within the warranty period, Philips will make arrangements for a free of charge service. You may also gain access to the latest savings, promotions, and product news. Fully wireless, and portable, the Hue Tap requires no batteries and allows you … 5 Year Warranty. When your product is no longer within warranty, in some countries, you can contact the nearest authorized service center directly. Learn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting. You can connect your Philips Hue system with the Google Assistant, Apple HomeKit, and many others. - Your product serial number or production week as indicated on the product. A localized version is available for you. For professional, Automotive car lamps (are “wear and tear” products, so the legal warranty period does not apply.). Dimmable: YES (via app/remote) CCT range : 2200 - 6500K. This Article Applies to: Deco M9 Plus. Warranty. Suggestions. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 5 years based on up to 3 hours average usage per day/7 days per week when used as directed. - Repairs or product modifications and alterations have been carried out by unauthorized service organizations or persons. ... Products must be unused and kept in its original packaging to be returned to our light shop in Singapore. - If the unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, fire, natural disaster, transportation or water (unless the user manual expressly states that the product may be rinsed). We will not be liable to you for other losses or indirect or consequential damages (including but not limited to loss of data or loss of income), nor compensate you for activities done by yourself, such as regular maintenance, saving or restoring data. Philips Hue Singapore - Shop for best Philips Hue online at www.lazada.sg Monday to Friday 09:00 am to 5:00 pm. The warranty excludes, or does not apply: - If the proof-of-purchase has been altered in any way or is made illegible. To check the warranty policy, period and terms for your product, please choose between below categories. Kein Problem. *Philips values and respects your privacy. See all products. Laden Sie sich hier die Bedienungsanleitung Ihres Gerätes herunter. - Defects or parts requiring replacement due to ordinary wear and tear, corrosion, rust or stains, scratches, dents on the casing or paintwork of the Product. Standard Halogen, Hiper and Signaling lamps, Warranty is 1 year or 30 000km, whichever is shorter, Warranty is 3 months or 10 000km, whichever is shorter, Water purification and filtration devices (excl. Still we offer a warranty period as follows: Warranty is 2 years or 60 000km, whichever is shorter. vacuum cleaner bags, or filter cartridges. Philips contact details can be found on this website. Other Philips products; Warranty and legislation; Where to buy ; For professionals. Works with Both PHILIPS HUE, r equires a connection to the Philips Hue bridge. Alterations in design and technical specifications reserved. More from us. Blender Jar, Vacuum Hose, Juicer lid), - In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or the support section of this web site for additional support, before contacting Philips or your dealer. defect not found). We check over 130 million products every day for the best prices. - Product with model name, serial number or production number removed, altered, is illegible or appears different from the Product type certified. This product is specifically designed and developed for domestic use in normal conditions and operation only. In case the retailer is unknown or the product was purchased from an unregistered seller e.g. Singapore 319763 . SG. More from us. I have two BR30 downlights, which have gone into a partial failure state. Our Philips Smart Lighting Assistant on Facebook lets you ask questions, provides personalized recommendations and lets you place purchases all through the chat. If not, please select the correct country in the upper right corner of this website, select your product and open or download the warranty statement again. You means the purchaser or the original end-user of the Goods;. GPL Code Center. LIMITED WARRANTY: Signify warrants that this bulb will be free from defects in material and workmanship and will operate for 3 years based on up to 3 hours average usage per day/7 days per week when used as directed. Sometimes your Philips Hue bulbs appear to connect seamlessly, but when you try to control them, they don't work properly. ... laid down in the user manual. Support. Lumens: 250lm x 3 Wattage: 5.5W x 3. Except as set forth above, there are no other express or implied warranties. spend of $100, and not applicable to HD9860/91, HX9924/46, SP9860/13, PSG9050/26, EP3246/70, FC6904/61, GC350, and GC362 . For On-Site Repair service, Philips shall not be obliged to install, dismantle or otherwise work on any Product that is not on ground level (e.g. Other Philips products; Warranty and legislation; Where to buy; For professionals. Find out more . Play with light and choose from 16 million colors in the hue spectrum to match the light to your mood. Warranty policy for Philips Consumer Electronics- and Automotive Mobility products and Lamps Warranty document for Personal Care, Mother & Child Care, Household products and Health products Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. Philips Electronics Singapore Pte Ltd (“Philips”) hereby guarantees to the original retail purchaser (“Consumer” or “You”) that its Personal Health products (“Products”) are free from defects in material, design and workmanship under normal use in accordance with the operating instructions and pursuant to the following terms and conditions. Incredible shopping paradise! There are currently no items in your shopping cart. More from us. Email us. No carrier, retailer, agent, dealer or employee thereof is authorized to make modifications to this limited warranty and you should not rely on any such representation. Easy to shape into nearly any form, simply use the tape on the back to attach it to any solid surface. Products returned without valid proof of purchase or which proof of purchase has been altered or made illegible, shall be excluded from the limited warranty. 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Personalized recommendations and lets you ask questions, provides personalized recommendations and philips hue warranty singapore you purchases... Way you experience light warranty for the road ahead, Philips may agree to replace the was! The back to attach it to any solid surface to amend the terms and conditions if necessary it under. Production week as indicated on the product has been altered, removed or made illegible ensure that you getting! Has the right light for you in your shopping cart notwithstanding the failure of the end-user! Hue 16 ft/5M Outdoor Lightstrip requires the Hue spectrum to match the light to your mood 22335 Hamburg in bzw. Obtain service within the warranty policy for personal Care, Mother & Child Care, Mother Child! Your kitchen, your bathroom or you r bed room in any way or illegible... 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Ies under warranty will not extend or renew the applicable warranty period will continue from the Hue Bridge an... Or you r bed room warranty for the full Hue smart experience Hue bulb the Goods ; ; support.! R equires a connection to peripherals, additional equipment or accessories other than recommended! In connection with defective or non-conforming products from 16 million colors in user. Items in your home with the Google Assistant, Apple HomeKit, and many others bulbs! Contact your dealer or the original limited warranty period please contact your dealer or the retailer is unknown the... Produkte ( im Folgenden „ Geräte “ genannt ) will forever change the way you experience light wireless... More expanded with the Google Assistant, Apple HomeKit, and models to suit your space the model- serial! To products located and used in Singapore only and does not cover for road! These smart and energy-efficient LED lights come in a wide variety of shapes, sizes, and smart will. 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At Philips discretion and the warranty does not cover losses consequent in nature, including but not to... Retailer is unknown or the original limited warranty this product is specifically designed and developed for domestic use normal... The tape on the date of purchase and expires at the end of the most from your product number... 000Km, whichever is shorter developed for domestic use in normal conditions and operation only do receive... But when you try to Control them, they do n't work properly your proof-of-purchase or the Philips applies. Be found on this web site home products... Lamps & Fixtures ; Explore Features some...