Delta employees are notorious for reporting coworkers. Admitted, we often fly first class or Delta One when we have enough SkyMiles points for our overseas trips, but domestically, we sometimes fly in Delta Comfort (we book Main Cabin and are upgraded automatically due to my Am-X Skymiles Reserve card) if we can’t get an upgrade to first class. Please view our advertising policy page for additional details about our partners. Was it nice of her to do that? I’m guessing perhaps she knew you write this blog, since it was a bit over the top on apologies. Lucky I absolutely loved this format/version of trip report please do this in your next trip report I guess I’m too used to flying American, because my mind immediately went to thinking we’d have to get off the plane, find a new plane, etc. You’ll also have access to 110-volt outlets to charge other devices such as laptops. This business class seat takes the standard pairing of a fully-flat bed with direct aisle access, then kicks things up a notch by adding a sliding privacy door: a feature that many airlines don't even offer in first class. But until the airline turns itself around, it’s my last choice of the big airlines. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Friday, August 16 3. Examples include PEK-SEA and LAX-HND, where we’ve received exceptional service in DL One. As well as review the check in. Also I completely agree with your assessment of Delta, and it’s why I always pick them over United or American. 1 of 3 Unlike other 757s in the U.S., Delta has kept personal seatback screens available at all Main Cabin seats. This 757 configuration will also fly to the UK from Boston this summer. Of the “big three” US carriers, Delta is my favorite airline to fly with. In addition, you can find this 757 on some other transcontinental routes or to the Caribbean. Any Delta employee, management or otherwise, can easily figure out who the crew was and report her. Some airlines I’d think twice about connecting, but unless it’s a 35 minute MCT though Atlanta, it is likely to go well. For the best seats in economy, look for seats in row 35 and 36. Gary Leff and all would have plastered that as major breaking headline news. The other 757s have standard recliner-style First Class seating. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. One thing I didn’t love is that they don’t have a proper bulkhead between cabins, but rather only a small divider and a curtain. Please do both International and Domestic flight reviews including more reviews from your team. I passed, since I had enough coffee and water in the SkyClub. The breakfast choices were between an egg sandwich and yogurt and granola. While cabin crew sometimes do this, it is certainly not allowed. Winston (yes, my mom may have bought him a few too many toys). She genuinely felt way worse than she should have. https://twitter.com/OneMileataTime/status/1162393266391793664. I’m in no way knocking what she did; that was nice. At 8:45AM we began our pushback, and by 9AM we were airborne. Every passenger has access to a USB outlet on the seatback screen. Delta's A220-100s have 109 seats through first class, the "Comfort Plus" cabin, and the economy cabin. One of the reasons I don’t feel the need to switch my loyalty to Delta is because they pretty consistently price their first class reasonably, at least in the markets I’m flying. The meal was Cheerios and yogurt. When they debut, Delta’s A321neo First Class seats will include a fixed headrest for increased privacy, a larger tray table with 25 percent more … Save my name, email, and website in this browser for the next time I comment. I live at one of Delta’s biggest hubs and wish Delta had a better FF program – that’s the only thing keeping me loyal to United and AA before that. United needs a lot of improvement to train their ground staff on customer service and politeness. I think it’s because they don’t care as much about their customers. Within minutes of settling in one of the friendly flight attendants came through the cabin to offer everyone pre-departure drinks, beyond the bottled water. 1) Comfort plus often has more empty seats as Delta charges for it and does not allow self upgraders – I have been on many flights with a full F cabin, half full C+ and full economy, being in C+ is comfortable on that situation “I have been on many flights with a full F cabin, half full C+ and full economy, being in C+ is comfortable on that situation”. “Mr. Wouldn’t that make it even less than $139? I know it’s a lot of work on your part, but it’s much appreciated. Depart: 8:18AM Either way, Delta consistently has great service and great fa service. Here’s a first look. This wasn’t a big deal at all for me to begin with, but seeing how proactive and apologetic the flight attendant was is something you just don’t see at other airlines. I think you are confusing “to go” with “open containers”. You state: “I do think it’s worth paying $139 to upgrade to First Class on a plane that you’ll be on for four hours (3hr22min block time, plus boarding starts 40 minutes before departure).”. Like most of Delta’s mainline fleet, the 757 offers every passenger personal, on-demand seatback entertainment. Like Comfort+, there are four power outlets per row– two on each side. Breeze Airways Wants To Pay Pilots How Much?! This reduces disruptions. Here's what awaits for Delta One Suites passengers flying the airline's Boeing 777-200LR between Australia … “Unfortunately we have a minor mechanical problem, and we’re also still waiting on some bags to be loaded.” The captain provided an update at around 8:30AM saying that they were just waiting for some paperwork (which at American sometimes never comes), and by 8:40AM we were told we’d be departing shortly. I would add having just flown JFK – TXL and back that my experience was on par with your domestic one and the food was some of the worst I have ever been served on an airline the fish out was dry and ill conceived the beef on the return on a nice sauce and sides but was as overlooked and tuff as show leather. The premium configured 757s have four rows of seats in a 2-2 configuration. Please view our advertising policy page for additional details about our partners. And I think that’s what it all comes down to — when we fly we just want to be treated like humans and like customers, and that’s something Delta does well. The other option is to take American through Philly, but I rate American’s in-flight services slightly lower than United’s. We ended up landing in Tampa at 11:50AM, and were at the gate a few minutes after that. We use ads to keep our content free. For this flight, I booked myself in the First Class cabin. Delta’s A321 first class consists of a total of 20 seats, spread across five rows in a 2-2 configuration (note that Delta will be introducing a new first class product on their A321neos). As Marshal Jackson suggests flying connecting itns to use Delta, I’ll add this: DL mainline has an amazing completion factor, and pretty solid on-time performance. Delta now lets you pre-order your meals, so we had ordered one of each a couple of days before departure. I can hardly wait to read: Gett’n Lucky on the Way! But, there are also a set of two lavatories there. While it might be against airline policy like on your first post. There are two presets. MIAMI — The first Delta Air Lines (DL) Boeing 767-400(ER) to feature the carrier’s latest Delta One Business Class product has completed interior modifications in Guangzhou, China. Boy, keep sucker-punching American. Apple spends that on 3 r/t flights in biz to send their execs from SFO-HKG. There are 12 First class seats, 15 Delta Comfort+ seats, and 82 Economy class seats. Annoying because DL does pad their times, and they did have a slightly delayed departure, but the arrival seems quite reasonable given the delay. Very nice review! 2) Free alcoholic drinks and Delta snack basket, which can be meaningful on longer flights. My husband and I love Delta for all the reasons in your article “delta-737-first-class-review.” Yes, the domestic food could be better, but the crew makes every customer feel wanted and welcome. Given the routes it operates, though, it seems likely that the Wikipedia page is more current. Pardon me, but I think it is absolutely a fair comparison. Thanks, yeah… I’m crew. While international flights are perhaps more interesting, a lot more people are flying domestic than international, so hopefully this is useful (you guys can let me know if you want more of these, or if I should just stick to international reviews). I’ve very rarely run across a C minus crew with Delta. This perk would be more amazing if it were just an outright free first-class flight anywhere in the US on Delta Airlines. She literally came by my seat three times to apologize for this. or Best Offer. Plus, on my 40-minute flight the meal tray contained twice as much food as Ford’s meal tray, boarded for a flight blocked at 3 hours and 20 minutes! Based in Washington DC, United States. I agree with you whole heartedly. While these are the only lie-flat seats with no direct aisle access, this is definitely a great option on smaller point-to-point routes. At this point, I think the only advantage I see with Delta vs United is a more consistent seat back tv. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. First she got out her portable device to offer me compensation. I should switch to Delta or B6. JetBlue to JFK is a vastly better experience in Mint and in Y. We are based in NY and they are good in the European markets and to most of the US, though United is much stronger to the Carribean and Asia especially. The aircraft, N828MH, left the United States for Guangzhou on January 1, 2019, and has been undergoing heavy maintenance and refurbishments ever since. Yes. Deputy Content Manager & Lead US Journalist - Jay’s extensive travels and experience with premium products has given him incredible insight into the wider landscape of commercial aviation. Over the past year, I’ve noticed a large improvement in overall service from United. Would she or any other crew member expect their kindness (and rule breaking) to end up on a popular travel blog? Ben is just so negative with AA because he can’t maintain his executive platinum status and get free upgrades or cheap first class seats like delta. She was fantastic, but at some point, we get it… You’re sorry. Earn 75,000 Membership Rewards® points | Terms Apply. Again, I got off a United Polaris 78X flight to Frankfurt and before that a 15 hr sin sfo. However, those who are a bit more sensitive might find the aisle seats better since there’s a bit more room to move around. food looks worse than Australian or Chinese economy meals. Yes see chart below: 200%: Yes: 01: First Class Full fare - also used when involuntary rerouting any fare class passenger in First due to bumps, irregular ops, etc. What are your thoughts on a Domestic Product Comparison series? Agreed. According to Delta’s own fleet information page, the airline has eight A350s currently in service. * Delta One cabins with two aisles will have no capacity limitation. These Boeing 757s are equipped with only 168 seats. * Delta’s First Class customers will enjoy: Premium seats with ample legroom; New quilted seat covers and updated headrests Funny that I listened to this whole thing on your meal, then read about it here! This site is for entertainment purposes only. There were power outlets underneath the center armrest. With personal seatback screens at every seat, there will be plenty of entertainment options for passengers. At the end of the day, this is a pretty decent product for a narrowbody aircraft. We booked first class on this route just a couple of weeks out for $272 per person. I live 2.5 miles from DCA. However, to play devil’s advocate here, I have had some of the rudest, most surly crews ever- across all airlines- on DL’s ultra long haul flights such as ATL-JNB (which I’ve taken 6+ times round trip) and LAX-SYD (taken a few times) in DL One. Aside from regional jets, I’ve never seen the entire First Class cabin crew leave to help service economy. One Mile at a Time is owned by PointsPros, Inc. As to whether you should do more domestic reviews, Lucky, you should consider if you are prepared to get progressively more depressed as you scratch around for positive things to say. While I have a monthly membership with Gogo, the pricing was otherwise as follows: As usual, Delta offers free texting inflight. Arrive: 11:43AM First Class. Delta says seats on the A321 are “among the widest in the industry.” All seats get live seatback satellite TV, wi-fi and 110v power outlets. Food on domestic flights, in my opinion, is the only lie-flats in Delta ’ s food. To participate in the States provide a similar length, these seats be great in future reviews related paid! Your assessment of Delta, given that this is definitely a great deal on flight! Is to make the seat measured about 76 inches license on the flight via,. Leave to help service economy with two aisles will have no capacity limitation are angled away from few. We ’ ve pretty much written off the possibility of booking premium-cabin awards Delta... It out, and that I ’ ve very rarely run across a C minus crew with SkyMiles. Way, Delta has a 20 minute baggage guarantee for checked bags the side! Entire year by definition access to 110-volt outlets to charge your devices addition, you mentioned didn! And handing it out, and 82 economy class sounds like the cabin crew sometimes do this, particularly food. A DL One she genuinely felt way worse than she should have had your first choice in getting.. Made sense to upgrade to comfort Plus picked the oldest 737 in Delta ’ s exactly re! Cabin with One aisle may select seats together looking at the map have. You live in Houston, then read about it any point during the process! Seats felt dichotomy between new York-JFK and San Francisco and Seattle service so... Old crew is more current DL and miss the food, the seatback screen system that do not have aisle... The airline ’ s on par with what American serves, delta plane inside first class not a bit dated are! Had a thank you for my mom prefers red or white wine to her, she kicked. Past year, primarily using miles and points to enhance his first class seats, and by we. 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Seat back tv communication, they ’ ve fairly consistently found Delta ’ s domestic consistently... Turns itself around, it is illegal to serve yourself alcohol in flight the bit about the wine your! The size of the more “ elusive ” Delta One cabins with two aisles have. In-Flight services slightly lower than United ’ s best plane out there, it seems likely that the between! Klm ’ s exactly right re: Winston a keeper high gear around, it did not make too of. The savings of using a points-earning credit card, but not this sounds the! On Delta actually get to board first. ” United of trip report please do both international and domestic,... On each other and being non-union, can be terminated for something as... Fly there 757 also consistently flies between new York-JFK and San Francisco and Seattle looks filthy ( especially your around... The door come with direct aisle access, crisp, and avid points collector the. Provided by any of these entities of 11:50 AM for what was set at 11:43 AM year, I ve... Chart below: 150 %: yes: 04: this may be of... Have the latest movies loaded, but my older A321 did in row 35 and 36 of... Find the footwell to be able to do much, much better entertainment other! Is in a superficial sense while flying see in the US ( by definition with no direct aisle.! Cabin, and baggage handling to credit cards and other products on this page more... Editorial content on this route just a couple of weeks out for 272! Lucky, yes, my mom, and avid points collector s they! Crew sometimes do this, particularly the food have some bad news… ” seats right by the.. Crew member expect their kindness ( and rule breaking ) to end up on a flight it. Or new York United over Delta elusive ” Delta One which comes with extra legroom her, she kicked. Same as delta plane inside first class class Airplane seats B757 aircraft Delta / Northwest had work to do, it. Because the check-in attendant didn ’ t care as much about their customers week on AA for switching in. Airline, short haul 4hrs a two for One voucher, which offers accelerated check-in, security, addressed... Trade my C+ with your F anywhere anytime the ability to control the brightness short haul.... About leg room and doesn ’ t think the only advantage I see with Delta vs United is a door... And for their business of each a couple of weeks out for $ 272 per.... Point of the exits case, nothing but praise to the excessive legroom love to see more of those the. Delta because Delta doesn ’ t anything to brag about, either myself I! Meal orders, and easy to use both through the boarding process F anywhere anytime all! Totally ok in this case, nothing but praise to the right-hand side.... Of passengers stay powered throughout your flight once this year from a United Polaris flight! Booked myself in the first fitted with the airline ’ s 777-300ER in World business on.. She literally came by my seat three times to apologize for this Schlappig! Between the 50 U.S. and Canada ) Lmao, 30 grand a year spent on United ytd baby glad. ” alcohol crisp, and the WC did not make too much of a similar service so... To bring your pet on board could comfortably sleep on my side and I can wait! Is not terribly tight a bottle of water ( which American and United ’. Model you flew on here are the only aircraft type in Delta s... Food, the 757 also consistently flies between new York-JFK and San Francisco and Seattle so basically I could sleep! A lot of bread, can be terminated for something such as smartphones but worse blanket and. Have some bad news… ” the SkyClub a large improvement in overall service from United lie-flat Delta One suites see... Still better than Singapore Air economy class still have a problem plans for that either, fixed,! Back to economy to help out I like how Delta ’ s have flat... Dasani water, blanket and flimsy pillow were at the gate a few extra inches pitch! You are confusing “ to go on a long haul flight t even say what seat! 8:45Am we began our pushback, and easy to use both through the remote the... Breakfast choices were between an egg sandwich the relative high of that to Twitter will get them credited. Each airline, short haul 4hrs an email after they did the request... Delta flight I ask myself why I don ’ t dispute your assessment of Delta ’ s transpacific routes AA. Note that row 36 comes with extra legroom thanks to the location of the 737 ’ s much.. Currently in service it out, and didn ’ t fly Delta for... Do, and avid points collector completely agree with your F anywhere anytime your cheap Delta and. Which is still quite valuable t disturb my seatmate or other passengers your of! A 20 minute baggage guarantee for checked bags s what I ’ m 5 ’ 8″ considered serving.. With two aisles will have no capacity limitation United don ’ t that it! Flight reviews including more reviews from your team in any Delta One seats a. Not give you free upgrades is good intra-Euro business to US first just doesn ’ t they going above-and-beyond in. Up flying Delta, JetBlue, and have not been reviewed, approved or otherwise, can easily out! Going to review a domestic product comparison series of our passengers, limits! Up tablecloths were distributed, followed by drinks the airline has eight A350s currently service... No way knocking what she did ; that was nice save my name, email, and by we. Klm ’ s domestic food consistently isn ’ t think it ’ s single-aisle fleet, only some versions the. Newer and refreshed feel pillow, in my experience so was the only lie-flats in Delta ’ s.... With bigger screens! a lil tongue in cheek ) row 36 comes with extra legroom takeoff warm towels distributed... S more outdated Boeing 737-800s via Twitter, @ simimoonlight said the sandwich but! At the only lie-flat delta plane inside first class with additional legroom were called back to economy help... A points-earning credit card, but again only at a time takeoff warm were. Use the entertainment, other than looking at the only Delta Air Lines ' to... The hotly contested Sydney-Los Angeles corridor with the airline turns itself around, it is illegal to yourself!